The activebank Retail Cards module is a multi-currency, fully integrated component of activebank Retail. It has been designed to provide a bank’s customers with a seamless and customer service-led experience, whether they are using a credit card, debit card, charge card, or our universal ‘combi-card’.
Our universal card continues to raise the bar in innovation; a single card that can link multiple accounts – be them debit, credit or charge, in different currencies – into one vehicle. The card has been developed with the native intelligence to decipher which account a transaction correlates to, and assign it accordingly.
Benefits of our universal card include:
- Reduced costs to a bank with only one card to issue, produce or change a PIN number for, and reissue where necessary
- Increased market share, through a greatly enhanced customer experience, providing new levels of flexibility for a bank’s customers to manage their finances in ground-breaking ways
- Reduced operational overheads, through managing the cards in-house instead of outsourcing to a third party
- Improved customer service, through keeping all operations in one place so that calls placed to a support line can be dealt with from a centralised point, with no cumbersome interfaces necessary
activebank Retail Cards supports the full range of card processing operations in both real-time and batch, including:
- Real-time POS purchase and cash withdrawal authorisation
- Real-time available funds and balance enquiry
- Real-time refunds, deposits, reversals and more
- Batch daily transaction files
- Batch card, account and balance details files
- PIN generation and card generation files
activebank Retail Cards is a true next generation application, built to support the evolution of your retail banking operations. Can your bank afford not to choose it?
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